Our Mission
To provide exceptional flooring for our clients through direct, honest communication and a thoughtfully executed plan.
At Bates Surfaces, we transcend mere flooring solutions; we are passionate artisans who believe that every space should be elevated into something extraordinary. Our journey began with an unwavering commitment to innovation, craftsmanship, and excellence. From our extended board lengths and wider boards to our thicker wear layer options, our curated selection reflects our dedication to providing you with a luxurious array of flooring choices.
Our team of experts combines technical expertise with artistic vision, ensuring that each product we offer is not just functional but also aesthetically pleasing. We collaborate closely with architects, designers, and homeowners to bring their visions to life. Whether it’s a cozy residential interior or a dynamic commercial space, Bates Surfaces is there to elevate the experience.
But our mission extends beyond products. We believe in sustainability, sourcing materials responsibly, and minimizing our environmental impact. Our commitment to ethical practices ensures that our surfaces not only enhance spaces but also contribute positively to the planet.
Explore our website and let us be your partner in creating remarkable environments.
The Team
With 40+ years combined experience the Bates Surfaces Team is the top choice in wood flooring.
Richard Bates
Owner
Richard Bates is an industry professional with 25 years of experience with hardwood floors and flooring installations. Having focused on high-end products in his flooring installation business, Richard identified a void in the market for luxury wide-plank wood flooring. He carefully navigated his extensive list of industry connections to procure the finest inventory and product assortment. As a result, Bates Surfaces offers its clients standard plank lengths of up to 180” and widths up to 12”, as well as thicker wear layers of 6mm compared to the 4mm commonly offered by most. In his capacity as a certified NWFA installer, Richard personally oversees commercial, retail, and residential projects. He takes a hands-on approach to ensure quality control.
Brian Graham
Partner
Brian Graham brings 20+ years of construction industry experience to Bates Surfaces. His background speaks to his mastery of the project management field, particularly his time as Director of Construction for several well-known retailers. Along with administering nationwide retail store roll-outs, Brian has held the positions of Senior Project Manager for a boutique General Contractor, Construction Manager for the world’s largest REIT, and Project Executive for a luxury-focused Owner’s Representative. Furthermore, he served as an EVP in charge of an artisan precast flooring manufacturer. These diverse roles, as well as Brian’s concentrations in operations and account management, have secured his skill in leading commercial, office, retail, showroom, and residential projects. Chances are that, if you hire Bates Surfaces, you will find that Brian has worked on a project in the past quite similar to yours. In addition, like Richard, Brian enjoys creating a collaborative relationship with his clients.